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Info > Customer Service > Get It Right Guarantee
 
 

As we strive for 100% customer satisfaction,

We pledge to get your order right the first time
or we’ll make it right and get it to you
within 24 hours* at no additional charge.

*Requests must be made before 12:00 P.M. EST.
Some restrictions apply see details below.

  • 24 hour guarantee subject to product availability.

  • Larger orders may require more than 24 hours.

  • Promotional products and apparel orders will require more time.

  • Offer only applies to orders where THE LUCIAN COMPANY is at fault.

  • Customer errors can be corrected quickly, however, additional charges will apply.

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Copyright © 2004, The Lucian Company

phone 888-790-1374      301-779-2227      fax: 301-864-2712